The User Research Competence Centre at the SLUB has been responsible for the advisory support and independent implementation of user research projects since 2021. We collect information in surveys with the aim of improving or expanding existing services. As a competence centre, we work internally with the various departments of the library, but also externally with stakeholders from the library and non-library environment. We want to consistently orientate our services towards the needs of our users. We gain valuable insights on a scientific basis using quantitative and qualitative social research methods.
On this page we keep you up to date on current projects and publish results.