SLUB User Research
How do you rate the learning atmosphere in the library? Why do you choose a specific location of the SLUB (e.g. Central Library, DrePunct, etc.)? Which services are particularly important for you? What type of events do you think we are missing? What can we improve?
Since 2021, the SLUB's User Research Department has been responsible for the advisory support and independent implementation of user research projects. In surveys, we collect information with the aim of improving or expanding existing services. As a competence department, the user research team not only works internally with the various areas of the library, but also externally with a diverse group of stakeholders from the library and non-library environment. In addition to constantly collecting and using user feedback to gauge the quality of our services, our aim is to apply professional know-how. We gain valuable insight on a scientific basis by using the methods of quantitative and qualitative social research.
This page exists to keep you informed about current projects and publish results.