User accounts may be suspended (deactivated) for various reasons. Account suspension can be carried out automatically or manually by our personnel. Self-service functions (i.e. at checkout, return machines) are immediately disabled upon suspension of a user's account.
You can suspend your account yourself, for example, if you've lost your library user's card.
Possible Reasons for Account Suspension (Selection):
- Unpaid fines of 30.00 € or more as well as accrued fees which remain unpaid for more than three months,
- Infringement of the SLUB Library Regulations,
- When media has not been returned in due time, such as when the loan period has been exceeded by more than 12 weeks,
- An invalid password.
Regardless of the reason for the account suspension, users maintain access to their account online. However, only after the reason for the suspension has been rectified at the circulation desk can the user begin to utilize the self-service functions again.